Virtual PBX
What’s a Virtual PBX?
A Virtual PBX provides similar features, functions and performance to that of a traditional PBX and like a hosted PBX is housed, maintained and delivered by a third part service provider.
But unlike a traditional or hosted PBX a Virtual PBX is primarily used to manage your existing telephone, VoIP and or cellular lines under one central system. This makes a Virtual PBX best for small or home offices who need a way to manage all of their telecommunications services.
Benefits of a Virtual PBX
There are many benefits to using a Virtual PBX. If you took a poll of all who ever used a Virtual PBX most would state that costs savings and ease of use where the biggest benefits.
Besides these two important benefits, there are other reasons to use a Virtual PBX:
- Limitless scale - You can easily add additional users to a hosted PBX
- Enterprise features - Even if you are a one person shop, you get all the features the big guys have
- Service reliability - Your hosted PBX provider will give you a guaranteed level of service up-time.
- Remote worker deployment - You can deploy workers anywhere in the world - not just your office.
- Internet based access - Reports, call queues, etc can all be accessed via a web browser - anywhere in the world!
Who’s using Virtual PBX systems?
Good question. As you read above, Virtual PBX systems are great for small offices and home offices.
But there are tens of thousands of other types of companies using a Virtual PBX. Some examples include:
- Lawyer’s Offices
- Local Pizza Palors
- Business Consultants
- Advertising Firms
- Real Estate Companies
- Non-Profits
- Multi-National Corporations
Just about any company can use a Virtual PBX. Even yours. The benefits, costs savings and flexibility of a Virtual PBX make it a perfect fit anyone.